Privacy Policy
Last Updated: October 21, 2025
Remoteface (“Remoteface,” “We,” “Us,” or “Our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website
www.remoteface.com, engage our digital, automation, or design services, or interact with us in any way.
By using our Website or Services, you agree to the terms of this Privacy Policy.
- Definitions
“Client” or
“You” refers to any individual, business, or organization engaging with Remoteface for digital, automation, or related services.
“Personal Data” means any information that can identify an individual directly or indirectly, such as name, email address, or phone number.
“Client Data” means any data, files, content, or proprietary information belonging to the Client that is provided to Us or accessed by Us solely for the purpose of performing the Services as defined in the Proposal or Agreement.
“Services” include, but are not limited to, Website Design & Development, UI/UX Design, SEO Services, Social Media Marketing, Custom App Development, API Development & Integration, SharePoint Intranet Design, Business Process Automation, and AI Solutions.
- Information We Collect
We may collect the following types of information depending on how You interact with Us:
- Information You Provide Voluntarily
When you contact us or request our services, we may collect:
- Name, email address, phone number, and business details
- Project requirements, documents, or specifications
- Billing or payment information (processed securely by third-party payment processors; we do not store full payment card details)
- Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address, browser type, device information, and operating system
- Pages visited, time spent, and referring website
- Cookies or similar tracking technologies (you may control or disable cookies through your browser settings)
- Communication Data
Information exchanged through email, contact forms, chat, or calls for inquiries, support, or service delivery.
- Client Data Accessed for Services
During projects such as
SharePoint development, automation, API integration, or custom software development, we may be granted
temporary and restricted access to your systems, platforms, or data.
We only access, process, or store this
Client Data as necessary to perform the services defined in your Proposal or Agreement.
Client Data is treated as
Confidential Information under our Terms & Conditions, and we rely on You to ensure You have the necessary rights and permissions to share it.
- How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services
- Communicate with You regarding inquiries, proposals, and ongoing projects
- Process payments and send invoices
- Improve our Website, Services, and client experience
- Send updates or marketing communications (with your consent)
- Comply with legal obligations and enforce our agreements
3.1 Legal Basis for Processing (GDPR)
We process your Personal Data under the following legal bases:
- Contract: To provide the services you requested
- Legitimate Interests: To improve our services, ensure security, and maintain client relationships
- Consent: For marketing communications or optional data collection
- Sharing of Information
We do not sell or rent your Personal Data to third parties for monetary consideration.
We may share your information only with:
- Trusted third-party service providers who assist in delivering our Services (e.g., hosting, email, or payment processing)
- Business partners or subcontractors involved in project delivery, under confidentiality obligations
- Legal authorities if required to comply with law, court order, or protect our rights
4.1 Data Transfer and Hosting
Remoteface operates under the laws of the
United States.
By using our Services, you acknowledge that your information may be processed and stored in the U.S. or in jurisdictions where our service providers operate.
When we share data internationally, we ensure appropriate safeguards are in place consistent with applicable data protection laws.
4.2 Use of AI and Automation Tools
In some services, we may use artificial intelligence or automation tools (e.g., Microsoft Power Automate, Copilot, or AI-based design systems) to enhance productivity or deliver solutions.
Any such tools are used in compliance with applicable privacy and security standards.
Client Data is never used to train AI models or shared outside the service scope.
- Data Retention
We retain your Personal Data only as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal or accounting obligations
- Resolve disputes or enforce agreements
Upon project completion, Client Data may be deleted or anonymized unless retention is required by law or agreed in writing.
- Data Security
We use reasonable security measures to protect your data. Still, no system is 100% secure—please don’t send sensitive info through unencrypted forms.
- Your Privacy Rights
You can request to update or delete your information anytime by emailing info@remoteface.com
- Cookies & Tracking Technologies
Our website may use cookies and analytics tools (such as Google Analytics) to improve user experience and measure site performance.
You can control cookie settings through your browser or opt-out of analytics tracking using available tools.
- Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
We encourage you to review their privacy policies before providing any personal information.
- Children’s Privacy
Our services are not directed to individuals under 18.
We do not knowingly collect or maintain Personal Data from anyone under 18.
If you believe we have inadvertently collected such data, please contact us immediately.
- Updates to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.
By continuing to use our Services after updates, you agree to the revised policy.
- Contact Us
If you have any questions, concerns, or privacy-related requests, please contact us at:
Remoteface
Email:
info@remoteface.com
Address: 1225 Solano Ave #5a, Albany, CA 94706
